Reminders when service is due
Each customer is reminded from their own service history when the next service is due, plus win-back messages for cars that stopped coming.
Retorai for automotive · car service centres
Bring service customers back. Win new ones.
A WhatsApp CRM for your service centre. It reminds customers when their next service is due, answers in seconds in BM or English, books them into your calendar and tracks every new lead from your ads.
Uses the official WhatsApp Business Platform. Connects to the software you already use.
Official WhatsApp Business Platform
Keep your outlet's WhatsApp number
BM and English
Made in Malaysia for car service centres
What it does
Everything between "your car is due" and the car in your bay.
AI first reply, any hour
Customers get an answer in seconds, in BM or English: prices you approved, outlet hours, location and the next free slot. Your staff take over any time.
Self-booking and one calendar
WhatsApp, phone and walk-in bookings in one calendar with daily capacity per outlet. Mark arrivals in one tap, or automatically through an integration.
Shared inbox for your team
Every chat in one place. Staff see the car and its history, reply, confirm bookings and hand back to the AI. Replies from the outlet phone show up too.
New leads from ads and QR codes
Click-to-WhatsApp ads, QR posters and links are tracked to the outlet. See how fast you answer and how many leads book and arrive.
Growth planMarketing studio
Posters, captions and short videos for your promotions, built from your approved offers and brand kit.
Premium · coming soonHow it works
Live in about two weeks. Your team does the rest from the dashboard.
- 1
Bring in your customers
Connect your workshop software through an integration, or send us your customer list to get started.
- 2
Connect outlet numbers
Keep each outlet's existing WhatsApp number. Staff can still use the phone app.
- 3
Approve the list
Each month you approve who gets a reminder. Opted-out customers are never contacted.
- 4
Customers book, you see the results
Bookings land in your calendar. The dashboard shows replies, bookings and cars that actually came in.
Pricing
Simple pricing per outlet. No commission.
Prices per outlet per month, billed monthly. Each outlet includes one WhatsApp number and 3 staff seats. WhatsApp message fees are charged by Meta and paid by you at cost; replies within 24 hours and chats from click-to-WhatsApp ads are free.
Questions
What outlets ask us
Do we keep our WhatsApp number?
Yes. Each outlet's existing WhatsApp Business number is connected to the platform. Staff can keep using the phone app; their replies appear in the shared inbox.
Is our customer data safe?
Your data is kept separate from every other business and is only used to contact your own customers. Integrations only read what they need and never change your other systems.
What about PDPA and customer consent?
We only message customers who have agreed to hear from your business. Anyone who replies STOP is removed straight away, and you approve every campaign list.
How much are WhatsApp message fees?
Meta charges per template message (reminders and promotions). You pay them at cost; we add nothing. We show an estimate before each campaign.
Can it connect to our software?
Yes. Your developers can use our API and webhooks, or we build and run the integration for you for a one-time fee. See the Developers page.
Is there a contract?
Monthly. Cancel any time and the plan runs to the end of the month you paid for. You can change plans from your dashboard.
Book a demo or subscribe
Tell us about your outlets. We'll reply on WhatsApp within one working day.